1. Introduction

At CBitss, your privacy is of utmost importance. This Privacy Policy outlines the information we collect, how we use it, and how we protect your privacy when you use our services.

2. Information We Collect

We collect the following types of information when you book or use our services:

• Personal Information: Name, email address, phone number, and payment details.
• Booking Information: Pickup and drop-off locations, time of booking, and service type.
• Usage Information: Data about how you use our website and mobile app, including location data, device information, and browsing history.

3. How We Use Your Information

The information we collect is used to provide and improve our services, including:

• Booking and Transaction Processing: To confirm your ride and process payments.
• Customer Support: To assist with any inquiries, complaints, or feedback.
• Service Improvement: To analyze usage patterns and improve our website, app, and services.
• Marketing: With your consent, we may send promotional emails or text messages about our services, offers, and updates.

4. Sharing Your Information

We will never sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your data with third-party service providers who assist us in delivering our services, such as payment processors and customer support platforms. These third parties are obligated to protect your data and use it solely for the purposes of providing services on our behalf.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website and app use cookies and other tracking technologies to enhance your user experience. Cookies allow us to remember your preferences, track usage patterns, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features of our website or app.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact our customer service team at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date of the new policy will be indicated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at [email protected].